Centaur Systems Inc. is a partner for tour operators and travel suppliers worldwide, providing technology and business support to enhance your business operations
In today’s fiercely competitive travel industry, having an integrated platform that caters to every aspect of a tour operator’s business is indispensable. Centaur Systems Inc. offers highly scalable products and services, ranging from cost-effective hosted solutions to sophisticated, tailor-made software suites. This versatility empowers tour operators and travel suppliers of all sizes to harness comprehensive, web-enabled business integration tools.
Meet Our Executive Team:
Rafeek Kottai – CEO, President and Chief Technology Officer
As the founder of Centaur Systems, Inc., Rafeek holds the pivotal roles of CEO, President and Chief Technology Officer. With over two decades of dedicated leadership and guidance, he has been instrumental in shaping the company’s trajectory and refining its products.
Rafeek’s experience in the travel industry spans more than 20 years.
His commitment to excellence and customer satisfaction has been the foundation of our success story. This commitment extends beyond the products and technology as he creates a sense of ownership and pride in the company’s mission and values.
His strategic foresight and dedication to product stability position the company for sustained growth and continued success in the years ahead, ensuring that Centaur remains at the forefront of innovation and service excellence.
Brett Cowell – Chief Operating Officer and Head of Business Development
Brett is focused on increasing market awareness of the Centaur Product while simultaneously growing Centaur’s overall customer base.
Brett brings over 20 years of travel and hospitality experience to the leadership team.
With extensive experience as a senior technology and C-level leader in both the travel and hospitality industries, he has led strategic initiatives focused on modernizing operations, enhancing digital engagement, and improving customer experiences. His expertise spans the delivery of innovative, award-winning digital technology solutions, including mobile apps, streamlined service processes, personalized loyalty programs, and advanced group/event management tools. These efforts have consistently resulted in reduced costs, increased efficiency, and elevated customer satisfaction across various platforms and services.
Kim Krause – Head of Product and Customer Experience
Kim’s role is dedicated to continuously enriching the Centaur product offering and ensuring an unwavering commitment to excellence and customer-first methodologies. Her talent lies in delivering impactful solutions with a unique mix of technical skills, travel business acumen and active listening.
She has focused on travel technology for over 20 years.
Kim is an accomplished leader in the travel and hospitality industry, driving technology and digital product initiatives that have empowered teams and enhanced customer satisfaction. With a focus on innovation, she has led the development of self-service portals, front desk systems and backend frameworks supporting world-wide operational systems. Her work has reduced support demands and introduced industry-first capabilities, while her contributions to front desk systems and guest recognition platforms have earned widespread recognition and improved both employee and customer experiences.