View and track the operational and financial health of your business with real-time information at your fingertips.
Our team brings a wealth of experience to the table, with each of our executive leaders boasting over 20 years of industry experience. This enables us to move beyond technical jargon and sales pitches, allowing us to truly understand and address your unique business needs.
As a result, the Centaur Travel Business Management System goes above and beyond to meet the diverse needs of your tour operator business, regardless of size or the types of tours you offer, including pre-packaged in-bound, FIT (flexible/custom itinerary), group, cruise, fly-drive, and/or student multi-day tour packages.
Maximize profitability and customer retention by effectively managing customer interactions throughout the sales and service cycle.
Centaur seamlessly integrates with existing IT infrastructure, including legacy and back-office systems, as well as third-party systems such as CRS’s, payment processors, CRM, email, marketing, social media and more.
PCI-compliant, secure and accessible through a web-browser in a private cloud data environment.
The Centaur Travel Business Management System provides a full suite of tools that range from online reservations to back office automation.
View and track the operational and financial health of your business with real-time information at your fingertips.
Access a 360° view of your customers and their travel history, empowering your teams with consistent customer information across all departments and throughout the customer journey.
Content: Build, create, cost and sell your products within one system, providing you operational and financial insight from product creation through travel execution.
Offer your customers self-service booking capabilities on your website with our intuitive online reservation interface and available API.
Equip yourself with all the necessary tools for seamless reservation creation and updates as communicated to you from your travelers.
Offer self-service access that travelers, groups and agencies demand today - providing real-time information and reducing calls and unnecessary emails
Provide travelers with the ability to pay online with secure transactions and available payment vendor integrations.
Streamline your operation, supplier management and vendor relationships, supporting every facet of travel management for your back-office teams.
Generate customer and marketing insights to support your marketing and campaign efforts and supply data to your integrated systems
Analyze your cash flow and profitability with simple and efficient process flows.
Allow us to assist with your website management, reducing the complexity of working with multiple vendors.
Ensure data consistency and accuracy by supplying your website with the content and data stored in Centaur.
Seamlessly connect Centaur to your GDS, Payment, Email/Marketing, Accounting and Social Media solutions to maintain existing investments and processes.
Ensure support for existing reports and documents that your operation and customers depend on today.
Rest easy knowing that we vigilantly guard against emerging data threats and maintain strict data security and compliance standards, so you can focus on what matters most—your business.
Steve Uelner Director Country Travel Discoveries
Centaur TBMS has provided us with an affordable, efficient and reliable platform to manage the day-to-day tour business operations of Country Travel Discoveries. We have found the team at Centaur Systems to be responsive, enthusiastic and creative in working with our company’s needs. I highly recommend Centaur platform to any tour company evaluating a tour management system.
John Stachnik CTP, CTC President Mayflower Tours, Inc.
After years (no, decades) of struggling with software systems that did not complement our business, you can only imagine the joy and delight we have experienced with Centaur TBMS. From the earliest stages of development to the ongoing updates and upgrades, Centaur TBMS has continued to be the very backbone of our information systems here at Mayflower. We are glad to stand up and be counted as a proud user of Centaur TBMS
Andy Levine President/Founder DuVine Adventures
The team at Centaur Systems are always available to assist DuVine Adventures. As a leader in the adventure travel it key for us to have a good partner with our database, client management growth, and I am very pleased to work with Centaur Systems. We were going to select a product from another company, but they had the very poor customer service and did not care about our growth nor our business. The team at Centaur Systems does back flips to make sure the application is the best and most updated. Myself and my staff has been very pleased with Centaur TBMS and we will continue to work with them.
Nish Patel Chief Operating Officer Mayflower Tours, Inc
In our quest for a quality reservations system, there were many requirements , which were narrowed to four major "must haves" - functionality, affordability, scalability and on-going support. Most systems we had reviewed in the past showed promise in some of these areas, but not all. We are pleased to say that Centaur TBMS has successfully met these requirements in all areas. We are glad we selected Centaur TBMS.
Bob Chaiken President Adelman Travel/Chamber Discoveries
Centaur has really enabled our staff to manage a lot more business and added the needed transparency to our team to have access to all available tours and their associated bookings. Centaur has been flexible and responsive to our specific company needs and finds a way of accomplishing what our customers demand. Also added customer specific Online Booking portals to co-brand our individual tours to our customer's members while still rolling up all of the bookings to our overall tour departure dates for al co-branded sites.
Stewart Ikeda Director of IT Country Travel DISCOVERIES
Our reservations system has necessarily evolved over the many years we've been with Centaur, and the team has been highly responsive in working with us to customize and develop new solutions to meet our changing business needs. Whether it's creating tailor-made marketing and operations reporting tools, growing our ecommerce capabilities, or periodically updating the system with (unasked for) functional and interface improvements, the team impresses with its "can-do" attitude, timely responses, and effort to consistently, proactively improve its product.
Barry Gerber President THE Travel Authority, Inc.
Our Company has been using the Centaur System for over ten years. While no system is perfect, Centaur has upgraded there system consistently, and has been responsive to our needs. They have proven to be a reliable supplier and we wholeheartedly recommend their services.
Mike Kasmauskis President Image Tours, Inc.
We have been on the system going on for more than 10 years. With ANY system there is always going to be an issue someplace or some problem on an update, but know that you will have that with any system you work with.What is refreshing with Centaur TBMS, is the speed at which things are fixed and how seriously a minor issue is resolved. And to top it off, it is resolved correctly. Our uptime for our reservations system is better than any other server we run in-house, and I really do not remember the last time we were down, as it has been years.The other side of the coin is security compliance, which is tested by a third party on a quarterly basis, and we atre passing every quarter. So if you are looking for data to always be on for you,but not on for the bad guys, then Centaur TBMS should be a serious option.
Centaur Systems Inc. is a developer of travel software and technology solutions for tour operators and travel suppliers worldwide
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