By providing a consistent level of service and recognizing prospects across every channel, the Centaur TBMS helps share relevant real-time and historical customer information across the organization.
The Centaur Travel Business Management System provides a full suite of tools that range from online reservations to back office automation.
By providing a consistent level of service and recognizing prospects across every channel, the Centaur TBMS helps share relevant real-time and historical customer information across the organization.
Centaur TBMS software provides an intuitive online reservation interface so your customers can easily book your tours, lodging or rentals.
Centaur TBMS software provides all the tools you need so you can efficiently make reservations on the phone or in person.
We provide a powerful marketing component including email automation to help you expand your reach.
Our software offers tools to help your operations run smoothly and guide you with extensive reports while ensuring security at all levels all the time.
We provide simple and efficient process flows that help you analyze cash flow and profitability.
We understand the fact that unless security patches and updates are applied and newer supported versions adopted, such software will become increasingly vulnerable.We rely on cryptographic protocols that provide communication security over the Internet and continuously subject our software to third party security checks to meet the PCI compliance.
The role of a MIS is to provide information at a glance that helps to understand the financial and operational health of the business.With Executive Dashboard in Centaur, this comes in the form of a fine set of information tuned to serve the industry needs.
What is vital for any path breaking software is to have good administrative functions so as to monitor and sustain the processes in place and beef up operations.
No more emailing back and forth and manually uploading client information and sending itineraries by snail mail. Not to mention the savings of dedicated staff time and resources just to operate this method of client relations. Now each client will have their own unique login portal where all information can be uploaded and downloaded and available in real-time in the cloud to both your company and the passenger.
Steve Uelner Director Country Travel Discoveries
Centaur TBMS has provided us with an affordable, efficient and reliable platform to manage the day-to-day tour business operations of Country Travel Discoveries. We have found the team at Centaur Systems to be responsive, enthusiastic and creative in working with our company’s needs. I highly recommend Centaur platform to any tour company evaluating a tour management system.
John Stachnik CTP, CTC President Mayflower Tours, Inc.
After years (no, decades) of struggling with software systems that did not complement our business, you can only imagine the joy and delight we have experienced with Centaur TBMS. From the earliest stages of development to the ongoing updates and upgrades, Centaur TBMS has continued to be the very backbone of our information systems here at Mayflower. We are glad to stand up and be counted as a proud user of Centaur TBMS
Andy Levine President/Founder DuVine Adventures
The team at Centaur Systems are always available to assist DuVine Adventures. As a leader in the adventure travel it key for us to have a good partner with our database, client management growth, and I am very pleased to work with Centaur Systems. We were going to select a product from another company, but they had the very poor customer service and did not care about our growth nor our business. The team at Centaur Systems does back flips to make sure the application is the best and most updated. Myself and my staff has been very pleased with Centaur TBMS and we will continue to work with them.
Nish Patel Chief Operating Officer Mayflower Tours, Inc
In our quest for a quality reservations system, there were many requirements , which were narrowed to four major "must haves" - functionality, affordability, scalability and on-going support. Most systems we had reviewed in the past showed promise in some of these areas, but not all. We are pleased to say that Centaur TBMS has successfully met these requirements in all areas. We are glad we selected Centaur TBMS.
Bob Chaiken President Adelman Travel/Chamber Discoveries
Centaur has really enabled our staff to manage a lot more business and added the needed transparency to our team to have access to all available tours and their associated bookings. Centaur has been flexible and responsive to our specific company needs and finds a way of accomplishing what our customers demand. Also added customer specific Online Booking portals to co-brand our individual tours to our customer's members while still rolling up all of the bookings to our overall tour departure dates for al co-branded sites.
Stewart Ikeda Director of IT Country Travel DISCOVERIES
Our reservations system has necessarily evolved over the many years we've been with Centaur, and the team has been highly responsive in working with us to customize and develop new solutions to meet our changing business needs. Whether it's creating tailor-made marketing and operations reporting tools, growing our ecommerce capabilities, or periodically updating the system with (unasked for) functional and interface improvements, the team impresses with its "can-do" attitude, timely responses, and effort to consistently, proactively improve its product.
Barry Gerber President THE Travel Authority, Inc.
Our Company has been using the Centaur System for over ten years. While no system is perfect, Centaur has upgraded there system consistently, and has been responsive to our needs. They have proven to be a reliable supplier and we wholeheartedly recommend their services.
Mike Kasmauskis President Image Tours, Inc.
We have been on the system going on for more than 10 years. With ANY system there is always going to be an issue someplace or some problem on an update, but know that you will have that with any system you work with.What is refreshing with Centaur TBMS, is the speed at which things are fixed and how seriously a minor issue is resolved. And to top it off, it is resolved correctly. Our uptime for our reservations system is better than any other server we run in-house, and I really do not remember the last time we were down, as it has been years.The other side of the coin is security compliance, which is tested by a third party on a quarterly basis, and we atre passing every quarter. So if you are looking for data to always be on for you,but not on for the bad guys, then Centaur TBMS should be a serious option.
Centaur Systems Inc. is a developer of travel software and technology solutions for tour operators and travel suppliers worldwide
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