Steps for using service inventory and vendor service confirmation feature in FIT reservation .
Open vendor details page and make the Inventory Required field ‘Yes’ ( Operations-Vendor Details- Services tab- Service Type Set Up).
Fig 1.
After saving/updating the service details, select the service class name from the service List ( refer fig 2) and click on “Add inventory” button, this will give an inventory pop up window.
fig 2.
From Inventory window we can add From date,To date and Total inventory.
Fig 3.
After saving inventory a View Inventory link will be added in the inventory field, from this link we can see the total inventory and reserved inventory of that service.
fig 4
To get vendor service confirmation mail feature we have to make Vendor Confirmation field ‘Yes'( for getting this window click on the service class name link in the service List refer figure fig2 ).
fig 5.
While adding this accommodation to the FIT reservation if the inventory is available then vendor status will be ‘AVAILABLE‘ and on saving that reservation number of rooms reserved will be added to the vendor reserved inventory.
Fig 6.
in the above reservation 2 rooms are added in the accommodation service, so after saving reservation 2 seats will be added in the reserved vendor inventory.
fig 7.
If all inventory is reserved or no inventory available in the service inventory then the status will be ‘ON REQUEST‘, if meals or extra bed are also added with the accommodation then it will be also in ‘ON REQUEST‘ state.
Please check the below figure fig 8 , here no inventory available for the ‘COUNTY COTTAGE’ service on March 1 (other reservations have taken all available inventory )
fig 8.
so in next reservation while adding this accommodation on March 01 the status become ‘ON REQUEST‘, also the meal service added with the accommodation services will be in ‘ON REQUEST‘ state. Please refer figure fig 9.
fig 9.
After saving this reservation, status on the reservation details page Itinerary section will be ‘ON REQUEST‘ and a link ‘Send VSR‘ will be available in the ‘VSR‘ field, using this link we can send vendor confirmation mail to the vendor
fig 10.
The vendor service request mail contain a link for vendor confirmation form.
fig12
By clicking the link vendor can open the vendor service confirmation form, from this form vendor can accept or decline the service request and submit.
fig 13
After submitting the form a service confirmation/ decline mail will be send to the company operation mail ID.
If the service is accepted then status on the FIT details page itinerary will change to ‘AVAILABLE‘ else if the vendor declined the service then the status become ‘UNAVAILABLE‘.
If vendor confirmed the service, then the status in the ‘service and price’ tab become ‘VENDOR CONFIRMED‘, else the status become ‘ON REQUEST‘.
