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Abbreviations

1

Abbreviations

Executive Dashboard

1

Executive Dashboard

Payables

1

Payables

Receivables

1

Receivables

Clients

5

Clients
Clients – Traveler
Clients – Agency
Clients – Agency Group
Clients – Direct Group

Marketing

6

Marketing
Campaigns
Online Documents and Submission
Brochure Names
Group Tour Estimate Management
Sales Opportunity Tracking

Operations

16

Operations
Vendor Management
Vendor Management Changes
Vendor Inventory and Vendor Confirmation (Related to FIT)
DMC Management
Package Tours Setup
Package Tour setup – Cruise
Tour Costing
Multi day Itinerary Setup
Vehicle Allotment
Air Information
FIT Tour Reservations
Air Zone Pricing
Client Documents
Tour Staff Profile
Batch Print Queue

Online

1

Online

Reports

1

Reports

Reservations

6

Reservations
Packaged Tour Reservations
Reservations Searching PTRs
Waiting List Reservations
Online Reservations
FIT Tour Reservations

Managing Users

1

User Management

Accounting

11

Accounting
Accounts Receivable
PTR-Payments, Adjustments & Refunds
FIT Tour Reservations
Gift Certificate Search
Accounts Payable
New FTC Processing
FTC Reprinting
FTC Transfer
FTC History
Blank FTC Processing

Web Service API

11

Confirm Reservation
Payment Detail Campaign
Tourservices
Roomprice
Oprtours
Oprtours
Brochure Request Service
Optional Question Service
Campaign Service
Brochure Service
Web Service

New Features

35

Packaged Tour Setup – Pricing – Automated Payments
Operations – Tour Staff Assignments
Online Cruise Booking
FIT Hotel Reservation Process
New changes made for FIT
Application Administration – Reservation Transfer
Application Administration – Online URL – Online URL Generator
System Administration – Picklist
System Administration – Tooltip For Picklists
Executive Dashboard – Profit Projections
Reports – Standard Reports – New Reports
Accounting – FIT Reservation – Payment – PayuMoney
Scheduling – Motor Coach Stops search
Operations – Airzone pricing
Package Tour set up > Contact Information Tab
Operations – Package Tour set up – Reminder Tab
Operations – Package Tour Setup – Itinerary Tab
Operations – Package Tour setup – Pricing
Operations – Package Tour set up – Departure Tab
Operations – Package Tour Setup – Attachments
Operations – Package Tour Setup/Tour Availability/Calendar
Operations – Package Tour Setup – Inventory
Operations – Package Tour Setup – Costing
Calendar
Reservations – Packaged tour Reservations – Air Addon
Tour Availability – Inventory – Room Inventory
Tour Availability – Inventory – Departure Gateway
Tour Availability – Documents
Packaged Tour Reservation
Module -> Clients – Traveler – Documents tab & Custom Fields Tab
Module -> Clients – Agency/Agent – Documents tab
Module -> Clients – Direct Group – FEIN
Module -> Clients – Direct Group/Group Leader – Documents tab
Clients – Direct Group/Agency/Agency Group – Assign To
New Features

System Administration

1

Centaur TBMS Picklists

Frequently Asked Questions

40

Frequently Asked Questions
Direct Group is listed, but the Direct Group Leader Name is different
Where do I find the TRF/BRF for a Group?
How do I Enter a New Reservation?
How do I Associate Friends & Family Traveling Together on the Trip?
How do I find a Reservations?
How do I View Payments Made to a Reservations?
How do I Enter a Payment to a Reservation?
How do I VOID a Payment in a Reservation?
How do I Enter Flight Information into a Record
How do I Send Documents/Invoices, etc. to a Guest?
Traveler is assigned to the wrong Direct Group or Territory
Traveler is extending their stay – Travel Dates are incorrectly listed
Traveler is extending their stay – Need to Add Hotel & Air (upgrades, etc.)
Adelman Discoveries Traveler is receiving materials with Chamber Discoveries logo
How do I know which Gateway City a Traveler should be flying from?
Where do I find a copy of the Brochure for this Destination?
Book & Save Amount is not available when entering an Invoice in a Reservation
Daily Itinerary doesn’t match the Groups Brochure
Hotel Information isn’t showing up on Tour Availability – OR- no Hotel Check in/out Dates are showing up on Rooming Lists
Destination Pictures aren’t showing up on Itinerary – OR – only Chamber Discoveries logos are appearing for a Destination
Deviators Air not showing up on Air Reports
Names aren’t showing up on Rooming List
How to I Cancel a Reservation?
How do I completely remove a Service Line Item from a Reservation?
Need to setup a NEW Chartered Cruise Tour
Pricing doesn’t match the brochure
Service Line Item Pricing doesn’t pull into New Reservation Correctly (or at all)
Tour or Departure Date doesn’t show up in Tour Availability
Traveler wants to change to a different departure date
How do I setup a New Tour?
How do I setup a New Vendor – OR – Update an Existing Vendor?
Destination /Tour doesn’t show up on Executive Dashboard
Destination County / City Description information missing
The wrong Brochure / TRF is attached (or missing) to the Direct Group Leader and or Direct Group Profile
How do I Add / Edit Users within the System?
How do I get my Password Reset?
Some Drop Down Boxes are Blank – OR – I need to ADD an option to Drop Down Box
I’m working in a Reservation, but need to View another part of the system – OR – another record, etc.
I’m trying to Add a New Reservation to a Sold Out Tour and want to Waitlist the New Guest

Tutorial Videos

1

Tutorial Videos

Scheduling

1

Creating a Section/Van/Stop/Seat

Ship Definition

1

Ship Definition

View Categories

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Online Help
Package Tour set up > Contact Information Tab

Package Tour set up > Contact Information Tab

Here we can enter the details of the contact person for the departure date.

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