- Direct Group is listed, but the Direct Group Leader Name is different
- Where do I find the TRF/BRF for a Group?
- How do I Enter a New Reservation?
- How do I Associate Friends & Family Traveling Together on the Trip?
- How do I find a Reservations?
- How do I View Payments Made to a Reservations?
- How do I Enter a Payment to a Reservation?
- How do I VOID a Payment in a Reservation?
- How do I Enter Flight Information into a Record
- How do I Send Documents/Invoices, etc. to a Guest?
- Traveler is assigned to the wrong Direct Group or Territory
- Traveler is extending their stay – Travel Dates are incorrectly listed
- Traveler is extending their stay – Need to Add Hotel & Air (upgrades, etc.)
- Adelman Discoveries Traveler is receiving materials with Chamber Discoveries logo
- How do I know which Gateway City a Traveler should be flying from?
- Where do I find a copy of the Brochure for this Destination?
- Book & Save Amount is not available when entering an Invoice in a Reservation
- Daily Itinerary doesn’t match the Groups Brochure
- Hotel Information isn’t showing up on Tour Availability – OR- no Hotel Check in/out Dates are showing up on Rooming Lists
- Destination Pictures aren’t showing up on Itinerary – OR – only Chamber Discoveries logos are appearing for a Destination
- Deviators Air not showing up on Air Reports
- Names aren’t showing up on Rooming List
- How to I Cancel a Reservation?
- How do I completely remove a Service Line Item from a Reservation?
- Need to setup a NEW Chartered Cruise Tour
- Pricing doesn’t match the brochure
- Service Line Item Pricing doesn’t pull into New Reservation Correctly (or at all)
- Tour or Departure Date doesn’t show up in Tour Availability
- Traveler wants to change to a different departure date
- How do I setup a New Tour?
- How do I setup a New Vendor – OR – Update an Existing Vendor?
- Destination /Tour doesn’t show up on Executive Dashboard
- Destination County / City Description information missing
- The wrong Brochure / TRF is attached (or missing) to the Direct Group Leader and or Direct Group Profile
- How do I Add / Edit Users within the System?
- How do I get my Password Reset?
- Some Drop Down Boxes are Blank – OR – I need to ADD an option to Drop Down Box
- I’m working in a Reservation, but need to View another part of the system – OR – another record, etc.
- I’m trying to Add a New Reservation to a Sold Out Tour and want to Waitlist the New Guest
