The FIT Reservations screen as shown below in Fig 1.1 comprises of 3 tabs, the Tour Details, Service Details tab and the Summary tab. Let us look at the Tour Details tab first.
Tour Details Tab
The Tour Details tab is further broken down into 2 sections, the Tour Details and the Traveler details section
In this section, we need to select the Reservation type based on whether the reservation is made for a direct traveler or for travelers on behalf of an agency, agency group or direct group.
A name to the itinerary also needs to be given along with the source.
In the Traveler Details section, we can now proceed to fill in the traveler or agency details for this reservation bsed on the reservation type selected earlier in the Tour section.
In case an agency was selected as the reservation type, we need to select the associated agency in the Association field and the agent which will prefill the Bill To and the Contact columns resepectively.
Commision calculation is based on what is setup for the agency that was selected for this reservation.
Additional Traveler: We cannot edit the additional traveler field as it is read only. It fills autmatically based on the number of adults and child (Infants are not added to traveler count). Additional traveler grid shows with a heading ‘Additional Traveler Details’. Here we can add new traveler or add by searching existing traveler.
Service Tab
Client Details
When clicking on the Service & Price tab, number of adults,children as well as number of infants can be added under the Client Details. Agency Name can be selected by typing the character in the Agency Name test box an then a list is opened up with the agency names starting with the character. On selecting the agency from the list, the Contact, Bill To and Consortium gets automatically filled.
Saving an Agency
An agency can be saved from the ‘Service and Price’ tab.
Click on the hand lens image next to the agency name in the second tab.
Agency search interface is displayed. Click on the radio button next to the ‘New Agency’.
In the new interface that is displayed, the agency details need to be added and saved. After saving the agency the corresponding agent (MS <Agency Name>) is also automatically created.
Build Tour
Under the Build tour section, the tour start date, the tour end date can be added. After the start date and the end date is added, the duration is automatically computed. The number of rooms and they types of the room are also added.
A new section is added, where where common meal and extra-bed can be added, where it will affected on all the accommodation services automatically, without entering them manually(unless for any special cases)
After the meal(s) is selected and number of extrabeds are added, ‘Continue’ link must be clicked, so that the meal plan and extra bed changes are seen with the accommodation services that are added or yet to be added in the grid.
The Service tab helps the operator to add services to this reservation in the form of accomodation, sight seeing services, air and others as shown below. These can and are added to each of the days. We can save the entire reservation from this tab by using the save/update button in this tab.
Added an option to edit service short description and service detailed description of Local tour service of a reservation from second tab of the fit reservation. When the ‘Edit’ link is clicked corresponding to a service, the short description and detailed description is shown in the pop-up. We can edit short and detailed description and we can save those changes. Please refer the screen shot.
Once reservation is saved, the corresponding edited service short and service detailed description of the corresponding reservation will be saved.
We have added the inbound calculation section(for showing per person amount of the corresponding reservation) in both the second and third tabs of the FIT reservation. Initially, inbound section will be hidden, only by clicking the “Inbound” heading the corresponding section will be displayed and the domestic section will be hidden. Please refer the screen shots for more details.
Within inbound section we can see separate per person amount based on the room types of accommodation (Per Person Amount for DOUBLE ROOM, Per Person Amount for TRIPLE ROOM).
While adding accommodation to a reservation, if it is a double room, the accommodation rate for double will be calculated and displayed in the “Accommodation rate (Double)” section and the corresponding total per person amount for double will be automatically calculated and will be displayed in “Per Person Amount (DOUBLE ROOM)” field. Please refer the screen shot for more details.
While adding accommodation to a reservation, if it contains double and triple rooms, then the accommodation rate for double and triple will be calculated and displayed in the “Accommodation rate (Double)” and “Accommodation rate (Triple)” sections respectively. The corresponding total per person amount for both double and triple of the reservation will be calculated and displayed in “Per Person Amount (DOUBLE ROOM)” and “Per Person Amount (TRIPLE ROOM)” field respectively. Please refer the screen shot for more details.
Also an SRS (single rate supplement) calculation is added based on whether the accommodation contains single room or not. If a reservation contains single room then the corresponding SRS amount will be calculated and displayed in “SRS rate” field. Total SRS amount of the reservation will be added to the field “Total SRS “. Please refer the screen shots for more details.
Also added the facility to convert the total per person amount to any other currency format; by default, it is rupees.
Summary Tab
Note: In FIT, we can go back to any tabs flexibly. As it is keeping each tabs data internally in each tab change before saving reservation, we can modify the informations entered in previous tabs. Initially the Reservation Details, Traveler Details and Payment Details sections of the Summary page is in collapse mode, we can view the corresponding contents of each section by clicking on the corresponding header.
In the Summary tab, changes are restricted to the field namely – Sales by.
Once the information is saved, you are shown the reservation details screen.
The last section in the summary tab is shown below list the payment details where the minimum deposit, the deposit payment date and final payment due date are loading based on the Payment Options selected.
Also in the price details section, all the price related transactions are shown date wise.
Reservation Details Screen
After the summary tab is done, the operator is shown the reservation details screen, where the entire reservation detailed information is shown section wise. Also, one can add air information, enter payments or create documents, and modify the reservation details on this screen using the edit facility.
Tour Information Section:
Lists all the information of the tour related to this reservation.
Certain fields like the Travel begin date and the Travel end date are editable fields as also the complaint field.
Booking information Section:
Related Reservations:
Reservation Comments:
Inbound Reservation Details:
Inbound calculation details of the particular reservation are visible from this section
Flight Information Section:
Payment Plans Section:
This section shows the payment plans as setup during the packaging of the tour.
Payment Due information Section:
This would show the due or pending payments if you had set it up during the setup of the tour.
Let us look at the setup screen where the tour deposit and payment details was setup in the first place as shown in the below screen.
Once this was setup, the payment due information for the reservation would look somewhat similar to the screen below.
Price Information:
This would show the entire list of transactions made for this reservation, cost as well as payments made towards it.
The commission amount as setup for the agency is shown in the price details, if the reservation type was selected as Agency. The commision amount is not added only to the gross amount and not to the net.
Gross is what the customer pays and the net is what is payable by the agency.
Payments
Payments towards the reservation can be made using the Payments option. All credit card and payments by other means can be recorded in the payments screen. All these transactions are then shown in the price information. Credit card payments would need to get processed by a payment gateway like paypal.
